The SCOR Keeper

User Manual

 
 


Congratulations on your purchase of the SenseSafe SCOR Keeper, you now have a dashboard for your home that monitors invisible threats in the home.


Table Of Contents

 

1.   SCOR Keeper Device

1-1.      Packaging Details and Device Dimensions

1-2.      Ventilation

1-3.      QR Code

1-4.      WiFi Connection

1-5.      Indicator Light Colors

1-6.      Device Reset

1-7.      GPS Authentication   

1-8.      Measurement Procedure

1-9. SCOR Keeper Placement

2.   Sensor Details

2-1. Temperature

2-2. Humidity

2-3. Sound Level

2-4. Carbon Monoxide

2-5. Flammable Gas

2-6. Radon

2-7. Offline

2-8. Geolocation

3.   Software App (Setup)

3-1. Download App 

3-2. Open App

3-3. Register Account

3-4. Log Into Account

3-5. Set Up SCOR Keeper

3-6. Setup Your Account

3-7. Access Device WiFi (QR Code)

3-8. Access Device WiFi (Manual)

3-9. Connect WiFi, Local

3-10. Connect WiFi, Remote

3-11. Enter Address

3-12. Specify Room Location

3-13. Wait for GPS Lock

3-14 Setup Complete

4.   Software App (Features)

4-1. Home Screen

4-2. Account & Settings

4-3. Update Profile

4-4. Enable Notifications

4-5. Add Property

4-6. Details Screen

4-7. Device Settings

4-8. Notfication Settings

4-9. Charts

4-10. App Disconnect

5.   Trouble Shooting

 

SCOR Keeper Device Details

1-1 Packaging Details and Dimensions

The SCOR Keeper Box Contains:

1 SCOR Keeper

Power Cord

Quick Start Guide

SCOR Keeper is 5.62 inches long, 3.25 inches wide and 3.38 inches tall and weighs less than one pound.

 SCOR Keeper comes with a 12 Volt UL certified Power Supply and four-foot-long cable.


 

1-2 Ventilation

1-3 QR Code

SCOR Keeper’s QR code is found on the bottom of the device. It is used to connect to the device’s WiFi. See App Specifications for more information.

1-4 WiFi Connection


Each SCOR Keeper comes with a unique WiFi module that connects SCOR Keeper to your WiFi.

Go to section 3-X to learn how to connect the SCOR Keeper to Wifi Connection using the QR code or manually.

1-5 Indicator Lights

Device is powered on and ready to be connected to WiFi

Device is connected to WiFi

Device is connected to WiFi and GPS

1-6 Reset Button


SCOR Keeper is reset by pressing on the reset hole between the two vents on the right with a paper clip. The follow steps must be followed to reset the device.

Unplug the device.

Press down into the hole perpendicularly with the paper clip or other blunt object and hold. You will hear a click when you press down the button.

Plug in the device while keeping the button depressed.

The device will be emit three beeps and the indicator light will turn turquoise.

Release the button and wait for the indicator light to turn lavender.

Once the indicator light is lavender, unplug the device one final time and wait five seconds.

Plug device back in, the indicator light should now be red, signifying AP mode.

1-7 GPS Authentication

The SCOR Keeper has a built in GPS to authenticate that the location is within range of what users input as the address into the app. The GPS status is indicated by the logo in the map. If you don’t give us your address you won’t get environmental external weather notifications. <include google maps reference>

Default map when GPS not connected and no address is given.

Grey Logo on map specifies GPS not connected or not in range.


Orange Logo on map specifies GPS in range.

 

1-8 Measurement Procedure

Measurements are pushed to the cloud every fifteen minutes unless an alarm threshold is tripped, upon which the data is pushed to the app instantaneously.


 

1-9 SCOR Keeper Placement

We recommend putting in the area of the home where building utilities penetrate the building envelope (eg exterior wall through a slab, basement wall). Ideally off the floor. On top of furnace, hot water heater shelf.


Sensor Details

 
  • 2-1. Temperature

    A substantive change in temperature is a predictor of catastrophic system failures. For example:

    Tracking the change in temperature helps avoid corner cases like burst pipes due to a furnace not generating any heat due to no fuel in Alaska, or mold growth when an air conditioner loses electricity in Guam after a tropical storm.

    When no heat is created by the furnace in the winter, the temperature will drop a few degrees per hour. If the external temperature is below freezing, you will have up to two days to rectify the situation before the house goes into freeze failure from the time SCOR Keeper sends a warning notification.

    Likewise an air conditioning failure in a tropical environment coupled with high humidity leads to exponential mold growth within a matter of weeks.

    SCOR Keeper's auto calibration feature calculates the temperature in the room over a 24-hour period and then sets the limits to +/-10% of that value.

    Auto calibration works best in a non-living area like the basement or utility room that typically is not subjected central heating or cooling.

     You have the option to override auto-calibration and manually input high and low limits.

  • 2-2. Humidity

    Changes to humidity levels indicate a measurable water event in the vicinity of the SCOR Keeper has occurred and needs to be investigated to prevent further damage.

    SCOR Keeper has an auto calibration features that calculates the humidity in the room over a 24-hour period and then sets the limits to +/-25% of that value.

     Note, that there may be seasonal changes to the humidity, so we recommend that you re-auto calibrate at least four times per year.

    Auto calibration works best in a non-living area like the basement or utility room that typically is not subjected central heating or cooling.

     You have the option to override auto-calibration and manually input high and low limits. 

  • 2-3. Sound Level

    The purpose of the SCOR Keeper's microphone is to capture and report anomalies/large unexpected noises. For example the sound of a large metal pipe hitting a cement floor.

    Therefore, the audio sensor is set to 0 dB and only notify users when noise conditions that exceed the programmable decibel levels is detected. Note that nothing is recorded by the microphone and no .wav file is saved.

  • 2-4. Carbon Monoxide

    SCOR Keeper tracks the increase in Carbon Monoxide, an odorless, colorless toxic gas, and provides an early warning that levels are rising, before they become life threatening.

    The long term health impact of low exposure to carbon monoxide levels is significant:

    0-9 ppm CO: no health risk; normal CO levels in air.

    10-29 ppm CO: problems over long-term exposure; chronic problems such as headaches, nausea

    30-35 ppm CO: flu-like symptoms begin to develop, especially among the young and the elderly.

    36-99 ppm CO: flu-like symptoms among all; nausea, headaches, fatigue or drowsiness, vomiting.

    100+ ppm CO: severe symptoms; confusion, intense headaches; ultimately brain damage, coma, and/or death, especially at levels 300-400+ ppm .

  • 2-5. Flammable Gas

    Combustible gases such as Natural Gas, Propane, and Methane gases are pumped into homes and leaks that build up over time can cause explosions. A build up gases also decreases the amount of oxygen in the air which can lead to health outcomes such as breathing difficulties, headaches, and nausea. Our objective is to notify you immediately of an increase in gas before things get to a critical level.

  • 2-6. Radon

    Radon is the second leading cause of lung cancer in the U.S. Radon levels fluctuate due to seasonality as well as weather. It is possible that the results from radon test you purchased when you bought your home is no longer valid.

    According to the EPA, the maximum “acceptable” level of radon is 4.0 PCI/L, but even that level is not “safe”, per se. The EPA strongly recommends you consider radon mitigation between levels 2.0 and 4.0.

    Radon Levels fluctuate over time, and while the EPA recommends that you take an average over 48 hours’ worth of radon measurements to determine if the radon is above 4.0 PCI/L, we notify you of the individual measurements every fifteen minutes.

  • 2-7. Offline (WiFi & Power)

    Changes to WiFi availability can be an indicator of power outages. Tracking when WiFi goes offline and returns online, especially in the case of power outages enables you to better prepare for future occurences.

  • 2-8. Geolocation

    Because the SCOR Keeper is measuring environmental, we believe it is mission critical to give our customers the ability to authenticate that the data was collected at a specific location, via GPS.

Software App (Setup)

 
 
 
 

3-2 Open App


First time users must press "Register" to create their user name and password, and register their device.

Users that already have a SenseSafe Login Account may log in to the app and go to section 3-6 to learn how to register a new device inside the app.

 
 

3-3 Register Account

  1. Property Name is a required, user provided name that enables customers to differentiate between the different properties that SCOR Keepers are located.
  2. Email and password are required for logging into the app.
  3. Please review our Terms of Service and accept.
  4. Press the orange "Register" button once steps 1-3 are completed.
 
 

3-4 Log Into Account

  1. Once you've registered your account, you may now use your email address and password to login to the app by pressing the orange "Login" button.


 
 

3-5 Set Up SCOR Keeper

  1. Check that your SCOR Keeper is plugged in and that its indicator light is red.
  2. Press the orange Set Up SCOR Keeper button to connect your SCOR Keeper to your WiFi.

Note: The property name from registering the device is at the top of the frame.


 
 

3-6 Set Up Your Account

  1. Add your name (required).
  2. Add your cell phone number (optional).
  3. Press the Orange "Continue" button.
 
 

3-7 Access Device WiFi (QR Code)

  1. Press the "Scan QR Code" button to be taken to the app's QR code camera.
  2. Turn the SCOR Keeper upside down to reveal the QR Code and then scan the bottom
  3. Scan the code and proceed to next step.

Note: Go to section 3-7.5 to learn how to connect to WiFi without using the QR code by pressing the "I don't have a QR Code" button.

 
 

3-8. Access Device WiFi (Manual)


  1. Pressing the "I don't have QR Code" button adds steps to the frame.
  2. Press the orange "Go to WiFi Settings button.
  3. In your settings select the sensesafe_ XXX WiFi option.
  4. Return to this screen in the app and press the orange "I am Connected" button.
  5. Proceed to next step.
 
 

3-9 Connect WiFi, Local

  1. Once connected to the SCOR Keeper's WiFi, the next step is to connect the device to the local WiFi
  2. Select WiFi name from drop down list and provide password. Note: The Wi-Fi must be on a 2.4G network, and NOT 5G.
  3. Double check to make sure the password is correct.
  4. Press continue.

Note: As the device connects to the internet, the indicator light will change color from red to dark (no light) to ultimately green.

 
 

3-10 Connect WiFi, Remote

  1. Do this when you want to set up SCOR Keeper to a WiFi that is not in range.
  2. Select "Other" for WiFi name and manually submit the WiFi name and password.
  3. Press the orange "Continue".
  4. The WiFi info will be stored and the indicator light will turn green once it is connected and in range of the programmed WiFi.
  5. After submitting the WiFi name and password, return to your phone's settings and reconnect to the local WiFi.
 
 

3-11 Enter Address

  1. While this is an optional step, it authenticates that the SCOR Keeper is at the location submitted in the address.
  2. When a GPS lock occurs, the address provided is compared to the GPS coordinates, and if within range, the logo on the map is orange to signify authentication , and weather information will be provided for the location.
  3.  When a GPS lock occurs, and no address is provided, a grey logo appears on the map at the GPS coordinates, and weather information will be provided for the location
  4. If there is no GPS lock and an address is provided, the map will show the address submitted, and weather information will be provided for the location.
  5. If there is no GPS lock and no address provided, the map will show a default world map, and no weather information will be provided.
  6. Press the grey skip button to bypass this step.


 
 

3-12 Specify Room Location

  1. While this is an optional selection, it is useful if you have more than one SCOR Keeper as all notifications will be sent from the specified "room".
  2. You can manually input a custom room name for additional context, eg. "Airbnb Mechanical Room" by selecting "Other" and typing in a room name.
 
 

3-13 Wait for GPS Lock

  1. Press orange "Continue" button to close the wizard and exit setup.
  2. To authenticate the device, move SCOR Keeper near the window (line of sight to satellite), plug it in, and wait for the logo to turn orange or until the indicator light is blue.
  3. After authentication, move device to specified room location, plug it in and beginning tracking your home health!
 
 

3-14 Setup Complete

  1. Exiting setup will bring you to the home screen.
  2. In the next section we will review the app's features itself.

Software App (Features)

 
 

4-1 Home Screen

  1. The Home Screen provides an overview of what the sensors are reporting. Green tab (seen) means everything is within the limits, orange tab means there is at least one sensor outside the warning limits, a red tab means there is at least one sensor outside of the critical limits OR that the device is offline.
  2. The Property Name, in this example "White House Airbnb" is dynamic and changes to the external whether when the address or GPS location is provided.
  3. The map is shown because the address is provided. In this example, the GPS is not authenticated, as depicted by the grey logo.
  4. The Hamburger Menu (top left) is where to add new properties and view other properties. Note: Each SCOR Keeper requires it's own property.
  5. The spoke icon on the upper right is the Account & Device Settings icon. See section 4-2 for more details.
  6. Click on Icons below for different examples of the home screen based on notifications and warnings.





 
 

4-2 Account & Settings

  1. The Property Name, in this example "White House Airbnb" is dynamic and changes to the external whether when the address or GPS location is provided.
  2. The current Admin and username (email address is shown next)
  3. Finally the SenseSafe app's software version is shown.
  4. Manage Users enables admin's to add users to view the property from their phones. Note: Those users can only view data.
  5. Under settings update Profile and Property is where you can set how to receive notifications through text, email, or app notifications.
  6. Deleting the property cannot be undone. In order to connect to the device again, you will need to do a hard reset of the device and re-do the setup process.


 
 

4-3 Update Profile

  1. The user's name and phone number can be added and changed in this screen.
  2. Notifications can be sent either through text, a push for the app, or through email, and can be turned on or off here. See section 4-4 for more info.
  3. Finally, the property name and address can both be updated on this screen.

Note, make sure to press the back arrow to save updates.


 
 

4-4 Enable Notifications

  1. Enable text, push, and email notifications.

Note, make sure to press the back arrow to save updates.


 
 

4-5 Add Property

  1. Simply select "New Property" to add another device to your SenseSafe account.

Note, make sure to press the up arrow (top left) to save updates.





 
 

4-6 Details Screen

  1. Clicking on the home screen sensor information box brings you to the details screen. Nearly identical to the home screen, this screen enables you to deep dive into sensor information and access the graphs.
  2. The orange alerts button at the bottom brings your to a historical report of all alerts.
  3. Selecting the spoke icon on the top right brings you to the Device Settings screen where notification settings of the sensors can be adjusted and technical specs of the device are shared. See 4-5 for more details.
 
 

4-7 Device Settings

  1. Clicking on the spoke icon on the top right of the details screen brings you to the device settings screen.
  2. On this screen, each of the sensor limits can be modified. Also, notifications from each sensor can be turned on or off. See 4-8 for more info on setting the notification levels.
  3. Scroll to the bottom of the screen for device specific technical info, the ability to reassign the room the SCOR Keeper is located, the ability to change the WiFi, and last but not least the ability to Remove Device.

Go to section 4-10 to learn about the difference between Update WiFi, Remove Device, and Update Property


 
 

4-8 Notification Settings

  1. Each sensor comes with default warning (orange) and critical alert (red) limits that are programmable by the account owner. Warning limits must be equal to or within critical limits.
  2. Temperature and Humidity have an auto calibration feature where the device will measure the environment for 24 hours and track the changes within 5% (orange) and 10% (red) for temperature and 10% (orange) and 25% (red) for humidity.
  3. Click on each image below for further details on individual sensors and their defaults.

Note: It is not possible to turn of notifications from the Carbon Monoxide and Flammable Gas sensors.



 
 

4-9 Charts

  1. Clicking on the home screen brings you to the details screen.
  2. Selecting the spoke icon on the top right brings you to the Device Settings screen where notification settings of the sensors can be adjusted and technical specs of the device are shared.
  3. The orange alerts button at the bottom brings your to a historical report of all alerts.
  4. Clicking on any of the sensor results will bring you to the chart for that sensor so that you can view the change is state of the sensors.
  5. Clicking on the icons above the circles bring you to that icon's graph.



4-10 App Disconnect

There are three ways to disconnect the device from the app, this is a required software step for resetting a device that was once connected to a device WiFi. Note that only the account owner can do these steps.

  1. Go to the Device Settings screen and remove the device from the property.
  2. Go to the Device Settings and Update WiFi
  3. Go to the Account & Settings Screen and Delete Property

One of these three steps is required when connecting to a new WiFi



 

Troubleshooting

 
  • The indicator light takes several seconds to turn green after I unplug it and plug it back into a outlet.

    This is normal. It is because the SCOR Keeper is initializing and reconnecting to the WiFi network. If the light doesn't turn on within 15 seconds, please check to make sure there is power.

  • I received "an unable to connect to WiFi" error message during setup. But the indicator light is now green. What do I do?

    The device was slow to connect to your home WiFi, and that triggered the time out message. Simply go to the device settings tab (section 3-8 of the user manual) and program the room where the device will be located. Notifications sent about the device will identify the selected room.

  • I tried to reset the device but didn't hear any beeps. What do I do?

    Check to make sure that the button was pressed down with the paper clip or similar blunt object, you should hear a click when the button is engaged, while you are plugging in the device.

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